Terms of service
Last Updated: October 12, 2026
OVERVIEW
Welcome to BEAOLATA.
This website, https://beaolata.com (the "Site"), is operated by Shenzhen Biaolaita Industrial Co., Ltd. , doing business as BEAOLATA ("BEAOLATA," "we," "us," or "our").
We provide this website and related products, services, information, and shopping features (collectively, the "Services") to you, subject to these Terms of Service ("Terms").
By accessing or using our Site, creating an account, or placing an order, you agree to these Terms and the policies referenced herein, to the extent permitted by applicable law.
Please read these Terms carefully before using our Services. If you do not agree with these Terms, please discontinue use of the Site.
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services.
Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be waived.
SECTION 1 – ONLINE STORE TERMS
By using our Site or placing an order, you represent that you are at least the age of majority in your jurisdiction of residence or are otherwise legally authorized to enter into a purchase agreement.
You agree to use our website and products only for lawful purposes.
You must not:
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Use our Services for illegal or fraudulent activities.
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Violate any applicable laws or regulations.
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Interfere with the security or operation of our website.
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Transmit viruses, malicious software, or other harmful code.
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Misrepresent your identity or provide fraudulent transaction information.
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Infringe upon the intellectual property or legal rights of others.
We reserve the right to restrict or suspend access to our Services when reasonably necessary to prevent fraud, unauthorized activity, or violations of these Terms.
Such restrictions will not affect any rights or remedies you may have under applicable consumer protection laws.
SECTION 2 – GENERAL CONDITIONS
We aim to provide customers with a secure, reliable, and convenient online shopping experience.
We may modify, update, or temporarily suspend certain website features for maintenance, security, operational, or technical reasons.
We reserve the right to refuse or cancel orders where reasonably justified, including in cases involving suspected fraud, unlawful transactions, product unavailability, or material pricing errors.
If an order is canceled after payment has been collected, we will issue any refund due in accordance with applicable law and our Refund Policy.
You agree not to reproduce, duplicate, copy, sell, or exploit our website content, branding, or Services for unauthorized commercial purposes without our prior written permission.
Nothing in this section limits any rights you may have in relation to products already purchased.
SECTION 3 – PRODUCT INFORMATION AND AVAILABILITY
BEAOLATA offers nail beauty and care products, including gel nail strips, nail wraps, nail accessories, and related products.
We make reasonable efforts to provide accurate product descriptions, photographs, colors, specifications, prices, and availability information.
However, actual product appearance may vary slightly due to:
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Screen and display settings
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Lighting conditions
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Natural nail shape and size
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Individual application techniques
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Normal product manufacturing variations
We may update product descriptions, pricing, packaging, available colors, and product selections when necessary.
Products are subject to availability.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
Any material change affecting an accepted order will be communicated to the customer where required by law.
Product results, including appearance and wear duration, may vary depending on individual application, nail condition, daily activities, and product care.
Any specific product promises or guarantees stated on our website remain subject to applicable consumer protection laws and our published policies.
SECTION 4 – PRICING AND PAYMENT
Product prices are displayed on our Site in the currency indicated at the time of purchase.
Unless otherwise stated, applicable taxes, shipping charges, and other required fees will be disclosed during checkout before you complete your purchase.
We reserve the right to adjust product prices, promotional offers, and discounts for future orders.
Price changes will not retroactively affect accepted orders, except where adjustments are required by applicable law or mutually agreed upon.
We accept payment methods displayed during checkout.
Payments are processed through authorized payment service providers.
By placing an order, you represent that:
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You are authorized to use the selected payment method.
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The billing and payment information provided is accurate.
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You authorize payment for the total amount displayed at checkout.
If a transaction cannot be completed or is identified as potentially fraudulent, we may contact you for verification or cancel the affected order in accordance with applicable law.
SECTION 5 – ORDERS AND ORDER ACCEPTANCE
After placing an order, you will ordinarily receive an order confirmation email.
An automated order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted for fulfillment.
We may review orders for payment authorization, inventory availability, shipping restrictions, and potential fraud.
If an order cannot be fulfilled, we will notify you and arrange an appropriate refund where payment has already been collected.
We may limit quantities purchased by an individual customer or household where reasonably necessary to prevent fraud, unauthorized resale, or inventory abuse.
Customers are responsible for providing accurate and complete shipping, contact, and payment information.
If you need to correct your order information or request cancellation, please contact us as soon as possible at violet@beaolata.com.
We will make reasonable efforts to accommodate changes before shipment, subject to applicable law and fulfillment status.
SECTION 6 – SHIPPING AND DELIVERY
BEAOLATA provides shipping services to eligible destinations shown during checkout.
Available shipping methods, applicable fees, estimated processing times, and delivery information are described in our Shipping Policy:
https://beaolata.com/policies/shipping-policy
Shipping charges and any applicable free-shipping promotions will be disclosed during checkout.
Delivery estimates are based on available shipping information and carrier schedules. Actual delivery times may be affected by weather, holidays, carrier disruptions, inaccurate delivery information, or other circumstances.
We will make reasonable efforts to ship orders within the time represented at purchase.
If we become aware that an order cannot be shipped within the promised timeframe, we will notify the customer and provide applicable options concerning delayed shipment, cancellation, or refund, as required by law.
Nothing in these Terms limits any legal rights relating to late delivery, undelivered goods, or shipment-related refunds.
Please review our Shipping Policy for additional details.
SECTION 7 – RETURNS, REFUNDS, AND EXCHANGES
We want customers to feel confident when shopping with BEAOLATA.
Returns, refunds, replacements, and exchanges are governed by our published Refund Policy, subject to applicable consumer protection laws.
You can review our full Refund Policy here:
https://beaolata.com/policies/refund-policy
Our Refund Policy explains:
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Eligibility for our 100% Happiness Guarantee
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Return conditions for unused and unopened products
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How to report damaged, defective, or incorrect products
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Applicable return request periods
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Return shipping responsibilities
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Refund approval and processing procedures
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How to contact our customer service team
Please review the Refund Policy before making a purchase.
If you receive a damaged, defective, or incorrect item, please contact violet@beaolata.com with your order number and relevant details so that we can assist you.
Any limitations or conditions in our Refund Policy apply only to the extent permitted by applicable law.
Nothing in these Terms or our Refund Policy excludes or reduces any mandatory rights or remedies available to consumers under applicable law.
SECTION 8 – CUSTOMER ACCOUNTS AND INFORMATION
Certain features of our Services may allow you to create or access a customer account.
You agree to provide accurate and up-to-date information when registering or placing orders.
You are responsible for maintaining the confidentiality of any account credentials under your control.
If you believe your account has been accessed without authorization, please contact us promptly.
We may suspend or restrict accounts when reasonably necessary to address security risks, suspected fraud, or unlawful activities.
You may contact us to request assistance with your customer account or to exercise applicable personal information rights.
Our collection and processing of personal information are explained in our Privacy Policy.
SECTION 9 – PRIVACY AND PERSONAL INFORMATION
Your privacy is important to us.
We collect and process personal information necessary to operate our website, fulfill orders, provide customer support, maintain security, and conduct permitted marketing and analytics activities.
Our online store uses Shopify, and we also use advertising and analytics services, including Google Ads, Google Analytics 4 (GA4), and Meta advertising technologies.
Information about our data collection, cookies, advertising technologies, third-party service providers, and your privacy rights is available in our Privacy Policy:
https://beaolata.com/policies/privacy-policy
Please review the Privacy Policy to understand how your information is collected, used, shared, and protected.
SECTION 10 – INTELLECTUAL PROPERTY
All original content appearing on the BEAOLATA website, including applicable trademarks, logos, product images, photographs, graphics, text, website designs, and other protected materials, is owned by BEAOLATA or used with appropriate authorization.
Such content is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping and informational purposes.
Without prior written authorization, you may not:
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Reproduce or commercially redistribute our original website content.
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Use BEAOLATA trademarks or logos in a misleading or unauthorized manner.
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Copy or commercially exploit our original product photography or marketing materials.
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Represent yourself as being affiliated with or endorsed by BEAOLATA without authorization.
Nothing in these Terms transfers ownership of intellectual property rights to website visitors or customers.
SECTION 11 – CUSTOMER REVIEWS AND SUBMISSIONS
Customers may voluntarily submit product reviews, feedback, photographs, suggestions, or other content through our Site or customer service channels.
You agree that any content you submit must:
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Be accurate and reflect your genuine experience.
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Not violate the rights of third parties.
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Not contain fraudulent, threatening, or unlawful material.
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Not contain malicious code or misleading information.
If you voluntarily submit content for publication on our Site, you grant us a non-exclusive, royalty-free license to display, reproduce, and make reasonable formatting adjustments to that content in connection with operating and promoting our Services, subject to applicable law and privacy rights.
You retain ownership of your original content.
Where additional permission is legally required for a particular use, we will seek that permission.
We may remove content that violates these Terms or applicable law.
We do not require customers to provide positive reviews, and nothing in these Terms prevents customers from posting truthful opinions or exercising their lawful rights to review products and services.
SECTION 12 – THIRD-PARTY SERVICES AND LINKS
Our Site may include links to third-party websites or services, including payment providers, shipping services, and social media platforms.
These third parties may operate under their own terms and privacy policies.
We encourage you to review the relevant terms before using third-party services.
We are not responsible for independent third-party content or services outside our control, except where responsibility is imposed by applicable law.
The presence of a third-party link does not necessarily imply endorsement by BEAOLATA.
Our responsibility for orders placed directly through our Site remains subject to these Terms and applicable law.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS
We make reasonable efforts to keep product information, pricing, availability, promotions, shipping information, and website content accurate.
Occasionally, errors or omissions may occur.
If we identify a material error, we may correct the information and, where legally permitted, contact affected customers to confirm changes or cancel an affected order with an appropriate refund.
We will not impose additional charges on an accepted order without obtaining any consent required by applicable law.
Nothing in this section excludes statutory rights arising from inaccurate product descriptions, misleading representations, or other conduct prohibited by law.
SECTION 14 – PROHIBITED USES
You may not use our Site or Services to:
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Engage in unlawful or fraudulent conduct.
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Submit false or misleading information.
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Violate intellectual property or privacy rights.
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Harass, threaten, or abuse others.
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Transmit harmful software or malicious code.
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Attempt unauthorized access to our systems or customer accounts.
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Interfere with the security or operation of the website.
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Collect personal information about other users without authorization.
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Conduct unauthorized automated scraping or activities that materially disrupt the Site.
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Use our Services in violation of applicable laws or regulations.
We may take reasonable action to prevent or stop prohibited activities, including restricting access where appropriate.
SECTION 15 – DISCLAIMERS AND LIMITATION OF LIABILITY
We make reasonable efforts to maintain a functional, secure, and reliable website.
However, website availability may occasionally be affected by maintenance, technical issues, network interruptions, or circumstances beyond our reasonable control.
To the extent permitted by applicable law, our website and its general informational features are provided on an "as available" basis.
We do not guarantee uninterrupted access to every website function.
To the extent permitted by applicable law, BEAOLATA will not be responsible for indirect or consequential losses arising solely from website interruptions or technical problems where such losses are not reasonably attributable to our breach of legal obligations.
Nothing in these Terms excludes or limits liability for:
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Death or personal injury where liability cannot legally be excluded.
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Fraud or fraudulent misrepresentation.
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Willful misconduct or other conduct for which liability cannot legally be limited.
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Breach of mandatory consumer protection laws.
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Defective products or other matters for which applicable law prohibits exclusions of liability.
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Any other liability that cannot be excluded or restricted under applicable law.
Any applicable product warranties, guarantees, and statutory consumer remedies remain unaffected.
SECTION 16 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our Services or your intentional infringement of third-party rights.
This section does not require consumers to indemnify BEAOLATA for losses caused by our own negligence, unlawful conduct, breach of contract, or failure to comply with applicable legal obligations.
Nothing in this section limits your statutory consumer rights.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a competent court or authority, that provision will be limited or severed to the extent necessary.
The remaining provisions will continue to apply to the extent permitted by law.
No invalid provision will be interpreted in a manner that removes mandatory consumer protections.
SECTION 18 – GOVERNING LAW AND DISPUTE RESOLUTION
To the extent permitted by applicable law, these Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, as applied in mainland China.
This choice of law does not exclude or limit any mandatory consumer protection rights, statutory remedies, or other non-waivable rights available to customers under applicable laws, including relevant laws of the United States and its individual states.
Nothing in these Terms requires consumers to bring legal proceedings exclusively in China or prevents them from bringing claims before a court or other competent authority where they have a legal right to do so.
If a dispute arises concerning an order, product, or our Services, we encourage customers to contact our customer service team first so that we can attempt to resolve the matter promptly and fairly.
Customers may contact us at:
Nothing in this section restricts a consumer's right to seek legal remedies, make complaints to competent authorities, or pursue other dispute resolution mechanisms available under applicable law.
SECTION 19 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in our business operations, services, legal requirements, or website functionality.
When changes are made, we will update the "Last Updated" date at the beginning of this document.
Where required by law, we will provide additional notice of material changes or obtain necessary consent.
Changes will generally apply prospectively and will not retroactively remove rights or protections associated with purchases already made.
We encourage you to review these Terms periodically.
SECTION 20 – ENTIRE AGREEMENT
These Terms, together with the applicable policies expressly referenced herein, govern your use of the BEAOLATA website and related Services.
The following policies provide additional information relevant to purchases and personal information:
Privacy Policy
https://beaolata.com/policies/privacy-policy
Refund Policy
https://beaolata.com/policies/refund-policy
Shipping Policy
https://beaolata.com/policies/shipping-policy
Where the Refund Policy or Shipping Policy provides more specific terms concerning returns, refunds, shipping, or delivery, the relevant policy will apply to that matter, subject to applicable law.
If any term conflicts with mandatory consumer protection law, the applicable legal requirement will prevail.
Our failure to enforce a provision of these Terms does not automatically constitute a waiver of our rights.
Nothing in these Terms excludes any statutory consumer rights.
SECTION 21 – CONTACT INFORMATION
If you have questions about these Terms of Service, our products, an order, or your rights as a customer, please contact us using the information below.
Brand: BEAOLATA
Legal Business Name: Shenzhen Biaolaita Industrial Co., Ltd.
Chinese Registered Name: 深圳市比奥莱塔实业有限公司
Registered Business Address:
Room B215, 2nd Floor, International Commodity Trading Building, No. 2051 Bao'an North Road, Luohu District, Shenzhen, Guangdong Province, China
Website:
Customer Service Email:
Contact Form:
https://beaolata.com/pages/contact-us-get-in-touch-for-questions-support-or-feedback
We aim to respond to customer inquiries within a reasonable timeframe and address concerns in accordance with applicable laws and our published policies.