Shipping policy
Last Updated: October 12, 2026
At BEAOLATA, we're committed to making your shopping experience simple, convenient, and reliable.
We strive to process and deliver your orders as quickly as possible, with transparent shipping costs and no unexpected customs charges.
Please review our shipping information below.
1. Shipping Destinations
BEAOLATA offers standard shipping to eligible addresses within the United States.
Orders are fulfilled from our U.S.-based warehouse.
Our standard shipping rates and estimated delivery times apply to eligible U.S. delivery addresses only.
We do not currently offer standard international shipping to countries outside the United States.
Shipping availability is determined by the delivery address entered at checkout. If an address is outside our supported delivery area, a shipping option will not be available.
2. Shipping Rates
We offer affordable standard shipping within the United States.
| Order Subtotal | Shipping Fee |
|---|---|
| Under $23.00 | $4.99 |
| $23.00 or more | FREE Standard Shipping |
Free shipping eligibility is calculated based on the qualifying order subtotal at checkout.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
There are no additional standard handling fees beyond the shipping charges disclosed at checkout.
3. Order Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Business days are Monday through Friday, excluding applicable public holidays.
Orders placed on weekends or public holidays will generally begin processing on the next business day.
During major promotions, holiday periods, or unusually high order volumes, processing may take longer.
If a material delay affects your order, we will provide an update and any applicable options in accordance with relevant consumer protection laws.
4. Estimated Delivery Time
All standard orders are fulfilled from our U.S. warehouse.
Estimated shipping transit time within eligible U.S. destinations is typically 3–5 business days after dispatch.
Please allow approximately 4–6 business days from order placement to delivery, including typical order processing and shipping transit time.
These are estimates rather than guaranteed delivery dates.
Delivery times may vary depending on your location, carrier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.
Any more specific estimated delivery date provided during checkout or in your order confirmation should be considered alongside these general estimates.
5. Customs Duties and Import Taxes
BEAOLATA is responsible for applicable import duties, customs clearance charges, and import-related taxes associated with shipments arranged by us.
Customers are not responsible for paying additional customs duties or import clearance fees upon delivery of their BEAOLATA orders.
Orders fulfilled from our U.S. warehouse and delivered within the United States generally do not incur additional import customs duties during domestic delivery.
If an unexpected customs-related charge is requested in connection with a shipment arranged by BEAOLATA, please contact our customer service team before making payment so that we can investigate and arrange an appropriate resolution.
Please note that applicable U.S. state or local sales taxes are separate from import duties. Any sales taxes required for your purchase will be calculated and displayed during checkout.
6. Order Tracking
Once your order has been dispatched, we will provide shipping confirmation and tracking information by email when available.
You can use your tracking details to follow the delivery progress of your package.
Please note that tracking information may take some time to update after the shipping carrier receives your package.
If you have questions about your tracking status, please contact us at violet@beaolata.com.
7. Delivery Issues, Delays, and Lost Packages
We work with shipping and fulfillment partners to provide reliable delivery.
However, unexpected shipping issues may occasionally occur.
Delayed Deliveries
If your order is delayed, please check your tracking information for the latest available updates.
If we determine that an order cannot be shipped within the promised shipping timeframe, we will notify you and provide applicable options, including consent to a revised shipping date or cancellation and refund, as required by law.
Lost or Missing Packages
If your package appears to be lost in transit or has not arrived within a reasonable time after its expected delivery date, please contact our customer support team.
We will investigate the issue with the shipping carrier and work toward an appropriate resolution, including a replacement or refund where applicable.
Incorrect or Incomplete Shipping Information
Please ensure that your shipping address and contact information are accurate when placing an order.
If you notice an error, contact us as soon as possible at violet@beaolata.com.
We will make reasonable efforts to update your delivery information before shipment, although changes may not be possible after an order has been dispatched.
Any additional delivery charges resulting from customer-provided address errors will be explained before they are charged, where applicable.
Nothing in this section limits your legal rights concerning undelivered or incorrectly delivered goods.
8. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will do our best to accommodate your request before the order has been processed for shipment.
Once an order has been dispatched, changes or cancellations may no longer be possible.
If the order has already shipped, please refer to our Refund & Return Policy for applicable return and refund options.
Refund & Return Policy:
https://beaolata.com/policies/refund-policy
Any applicable statutory cancellation or refund rights remain unaffected.
9. Contact Us
If you have any questions regarding shipping, delivery, tracking, or order fulfillment, please contact our customer service team.
Brand: BEAOLATA
Legal Business Name: Shenzhen Biaolaita Industrial Co., Ltd. (深圳市比奥莱塔实业有限公司)
Registered Business Address:
Room B215, 2nd Floor, International Commodity Trading Building, No. 2051 Bao'an North Road, Luohu District, Shenzhen, Guangdong Province, China
Email: violet@beaolata.com
Phone: +86 13699864642
Website: https://beaolata.com
We appreciate your trust in BEAOLATA and look forward to delivering your order!